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ILO offers an extensive catalogue of established products that can be produced in a very short time. In addition to products already in the catalogue, ILO is able to execute unique projects starting from a simple idea, rapidly identifying the most suitable solutions for the customer’s needs.
ILO technical staff are supervised and assisted in their daily work by a master goldsmith, who trained in the famous goldsmith school of Valenza Po. The master goldsmith, who is also an expert gemmologist, supports the customer in each decision, proposing solutions and aesthetic and material changes to each product which ensure that it is of top quality and executed to the highest standard.
To transform the idea into the project, ILO makes use of IT tools that are capable of dialoguing with the machinery, to guarantee rapid execution and top quality.
Production starts when the raw material is received. ILO is able to offer the operations of a large industry, but also the attention and care of the craftsman, as the concept of industry is not in conflict with the concept of craftsmanship. The presence of metal-working machinery is aimed not only at guaranteeing high production levels also in the case of complex processes, but above all at ensuring unique quality and reproducibility. Accordingly, this makes each product readily available and also makes it easy to produce very small batches.
Alongside completely autonomous machines, manual skills are also found in the ILO workshop; these are fully expressed through numerous machines designed and built to ILO specifications, but operated by expert minds and hands that have been doing this work with passion and devotion for decades. The marriage between industry and craftsmanship is one of ILO’s distinguishing elements.
The decision to carry out the whole production cycle in an integrated process means that ILO can offer the best at any cost. Customers visiting ILO will not only find expert craftsmen, but also a series of unique and valuable services normally only be available through several suppliers. In ILO this process is concentrated and allows customers to have a single contact with whom they can build a lasting relationship, a supplier who will take care of all questions and problems. Moreover, ILO offers transparency in its daily relations with the customer, keeping the current state of an order updated and providing the assurance of working with a solid and reliable partner.
